Dumfries & Galloway Health & Social Care


In Audiology we diagnose, treat and manage hearing loss.

Our services include: Hearing assessments, hearing aid fittings, advice on hearing loss, tinnitus, hyperacusis etc., and access to resources for people struggling with hearing loss/tinnitus/hyperacusis.

Audiology also do outreach clinics in Stranraer, Newton Stewart, Annan, and if the patient are housebound or in a care home, we can do home visits.

Staff are here from 8:30am-4:30pm Monday-Friday.

Batteries are issued from most GP practices.

Audiology are based in Bay 1 at Mountainhall Treatment Centre, Bankend Road, Dumfries, DG1 4AP.

Telephone number 01387 241 499

Email: dg.audiologydgri@nhs.scot

Repair and Battery Services for Hearing Aid Users

The Hard of Hearing Group have started up clinics but these are appointment only.

Anyone with a hearing aid should not, under any circumstances, attend the Audiology Department for batteries or repairs without contacting us first. All GP surgeries are now issuing batteries so check with them first before contacting the audiology department.

If anyone requires hearing aid batteries or a repair they can do the following:

  • Make a request by post: send the faulty hearing aid to the Audiology Department, Mountainhall Treatment Centre, Bankend Road, Dumfries DG1 4AP
  • Telephone: 01387 241499
  • Email: dg.audiologydgri@nhs.scot
  • Contact their local GP practice (batteries only)
  • Contact the local HOHG (details below)

The department has a box situated at the main reception of Mountainhall Treatment Centre that people can drop off hearing aids for repair.

They can also collect batteries from the box.

The Audiology Team will try and repair hearing aids on the day they receive them and return them as soon as possible.

The Hard of Hearing Group have started up clinics but these are appointment only. to The hard of Hearing Group are now doing drop in clinics except for Langholm which is still appt only.  You can find a list of the drop in on https://www.dghhg.org.uk/hearing-aid-clinics/ or you can contact them by email infodghhg@gmail.com or by calling 07896 342878