In Audiology we diagnose, treat and manage hearing loss.
Our services include: Hearing assessments, hearing aid fittings, advice on hearing loss, tinnitus, hyperacusis etc., and access to resources for people struggling with hearing loss/tinnitus/hyperacusis.
We also do outreach clinics in Stranraer, Newton Stewart, Annan, and if the patient are housebound or in a care home, we can do home visits.
Staff are here from 8:30am-4:30pm Monday-Friday.
Batteries are issued from most GP practices.
Repair and Battery Services for Hearing Aid Users
Due to the COVID-19 situation, there are no longer drop-ins available at the Audiology Department. The Hard of Hearing Group have started up clinics but these are appointment only.
Anyone with a hearing aid should not, under any circumstances, attend the Audiology Department for batteries or repairs without contacting us first. There are a few GP surgeries who are now issuing batteries again.
If anyone requires hearing aid batteries or a repair they can do the following:
- Make a request by post: send the faulty hearing aid to the Audiology Department, Mountainhall Treatment Centre, Bankend Road, Dumfries DG1 4AP
- Telephone: 01387 241499
- Email: firstname.lastname@example.org
- Contact their local GP practice (batteries only)
- Contact the local HOHG (details below)
The department has a box situated at the main reception of Mountainhall Treatment Centre that people can drop off hearing aids for repair.
They can also collect batteries from the box.
The Audiology Team will try and repair hearing aids on the day they receive them and return them as soon as possible.