Dumfries & Galloway Health & Social Care

Organisational Culture & Team Wellbeing

The NHS Organisational Development Team are here to enable you, your team, your group to be their best at work. We will work with you to create a package that provides the outcomes and outputs you need.

There are hundreds of options available to create the best package for you, including; coaching, psychometric testing, team working, leadership development programs, creating spaces for real conversations, building good conversations, managing challenges and conflicts….and much more

Everything we offer builds on and recognises the existing strengths of the individual and the group.

  • Contact us on 01387 244042
  • (the lines are open Mon-Fri 9:00-2:30 except bank holidays)

Or email dg.odl@nhs.scot

As we work to achieve our ambition of an inclusive Council that delivers agile, affordable and achievable services, we are faced with both challenges and opportunities in how we partner with others, particularly across DGC, in delivering services in the future. Our people are, and will continue to be, our most important assets. Throughout the COVID-19 pandemic we worked together, embraced different ways of working and learned new skills in order to maintain vital services in the most challenging of circumstances. We want to build on this so that we can continue to work with partners and deliver effectively in an ever-changing and often challenging environment. In order to address the challenges and optimise opportunities, we need an organisation that supports innovative ways of working, leaders who support and enable employees to work differently, and people who have the skills, knowledge and behaviours – the capability — we need to achieve our ambition.

Our Organisation Development Framework (ODF) aspires to maximise our organisational capability. Our capability to lead change, to work cooperatively with our partners and communities, to support our local leaders and show our commitment to our region; and importantly, to develop and realise our individual and organisational potential in achieving high performance. In order to develop and fulfil our potential, it is critical that we develop a strength-based culture so that as individuals, teams and services we can work together as one Council to thrive and flourish. Aligned to our Council Plan, Values and People Strategy our ODF sets out the tools, guidance, information and expertise to help us develop our organisational capability to create the culture that enables new ways of working and innovation.


The Council’s OD team can be contacted on 030 33 33 3003 or by emailing OD@dumgal.gov.uk

The Council’s Learning and Development OD colleagues can be contacted on 030 33 33 3003 or by emailing LearningAndDevelopment@dumgal.gov.uk

PROSOCIAL is about creating cooperation through having better, more productive conversations. Teams and team members identify what is important to them and find ways to work together towards this. The PROSOCIAL process is usually carried out over a few sessions. 

In addition to the PROSOCIAL approach, one off sessions can also be requested from the menu of options below:- 

  • CPD sessions (e.g. self care & coping with trauma) 
  • Reflective/debrief sessions 

ACT Matrix/noticing tool sessions- helping teams identify what is important to them and how to keep doing these things even when difficulties and challenges occur.  

Email:  dg.prosocial-teams@nhs.scot

Promotion of positive behaviours across teams, workplaces and services recognising that civility within the workplace has an impact on staff wellbeing as well as patient outcomes.

Visit: Civility Saves Lives

Values Based Reflective Practice (VBRP) provides a safe space and opportunity to reflect on your personal and professional values, to enhance professional relationships and support your own wellbeing. Sessions will be supported by trained facilitators.

Visit learn.nes.nhs.scot/values-based-reflective-practice
Contact: dg.department-of-nursing@nhs.scot


A framework to reduce the effects of trauma through training, awareness and responsive support and environments.

Visit: transformingpsychologicaltrauma.scot/